Terms & Conditions

Hello and welcome!

Here you can get acquainted with useful information on Terms and Conditions of our ordering our goods. You can purchase your items online and pick them up at our shop, or ship them directly to your doorstep. We use the best carriers in the business to make sure your order gets to you on time. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your delivery address, availability of your items and the time of day you place your order.

Entire Agreement

By using this website you agree to these Terms and Conditions.

Controlling Terms

Buyer expressly agrees that Seller’s Invoice and these Terms and Conditions of Sale represent the complete agreement of the parties with respect to the sale of the product(s) listed on the Invoice and no different or additional terms or conditions in Buyer’s purchase order or in any other prior or subsequent communications in any way adding to, modifying or otherwise changing these Terms and Conditions of Sale shall be binding upon Seller.

Acceptance Of Orders

Seller may accept buyer’s offer to purchase and shall be bound to supply the applicable Goods in accordance with these terms and conditions either by execution of the acknowledgment copy of the order, or acceptable electronic transmission, delivery of the Goods to CAI or by any other statement, act or course of conduct which constitutes acceptance under applicable law.

Prices

Unless otherwise indicated on the face of the invoice, all prices are deemed accurate. Buyer is responsible for any tax or government charges imposed upon the sale or transfer of the Product. Buyer shall not have any right to set off any amounts due hereunder against any amounts which may become payable to Seller under any other agreement.

Delivery

Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States. We offer ground shipping via FedEx. If another shipping company is required, it is the buyer responsibility to email shipping@americanrope.com before purchasing items. Expedited Delivery is available on some items for an extra fee. If the order is placed before 12pm EST Mon-Fri your order will ship that same day large items exceeding 100 lbs., bulky, or pallets will ship LTL via FedEX. Contact us for quote. All delivery dates are estimates Seller shall use its reasonable efforts to deliver all Product within the time specified; however, in no case shall Seller be liable for any expense, loss or damage whatsoever suffered by Buyer as a result of the Seller's failure to deliver Product by the specified date. Any damages to packaging upon arrival of your order must be reported to the shipper’s claims department

Transportation And Risk Of Loss

The method and route of shipment are at Seller’s discretion unless Buyer timely supplies explicit instructions otherwise. Title to the Product passes to Buyer when Product is delivered to the selected carrier, even if Seller made a nonconforming tender.

Cancellation Or Modification

Any order placed with and accepted by Seller may be canceled by Buyer only upon Seller's approval in a writing signed by an officer of Seller and upon terms that indemnify Seller against any loss. Seller will not accept order cancellations once a product has been delivered to a carrier, without charging a cancellation fee of twenty-five percent (25%) of order value to recover retrieval costs incurred. WE DO NOT ACCEPT CANCELLATIONS ON CUSTOM ASSEMBLIES OR CUSTOM-CUT MERCHANDISE. Seller will not accept cancellations of special orders of non-standard, non-price list products. Seller may cancel all or any part of this order and discontinue its performance hereunder without liability to Buyer in the event Buyer materially breaches this contract, becomes insolvent, is the subject to bankruptcy protection, or is the subject of a receivership, liquidation, dissolution or similar proceeding.

Colors

We have done our best to display as accurately as possible the colors of the products shown on our Site. However, because the colors you see will depend, in large part, on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Warranty And Disclaimer

Seller warrants that the purchased Product is free from defects in materials and workmanship at the time of delivery. If an analysis is stated on the face of the Invoice, it is not intended to be a complete analysis and is not to be regarded as a specification or warranty, unless specifically stated in writing to be such.

Limitation Of Liability

Buyer acknowledges and agrees that seller's liability for any claims with respect to the products shall not exceed the amount paid by buyer for the products under the invoice. Such limitations on seller's liability hereunder shall apply even if seller's liability is due in whole or in part to its own negligence. Any action by or on behalf of Buyer or its successors or assigns for breach of this document must be commenced within one (1) year after the cause of action as accrued.

Return Of Material

WE DO NOT ACCEPT RETURNS ON CUSTOM ASSEMBLIES OR CUSTOM-CUT LENGTHS OF MERCHANDISE. Upon delivery of Product, Buyer shall have five (5) days to inspect Product and notify Seller, in writing, of any defective goods or other cause for rejection. Buyer agrees that five (5) day period provides Buyer a reasonable opportunity to inspect the Product. Such notification shall identify each and every reason for any rejection of Product. Buyer's failure to reject Product within such five (5) day period shall constitute a waiver of Buyer's inspection right and an unqualified and irrevocable acceptance of the Product by Buyer.

Indemnity

Buyer shall defend, indemnify and hold harmless Seller and its affiliated or related companies from and against any and all claims, losses, liability, damages and expenses including, but not limited to, attorneys' fees and cost of defense arising from, related to or in any way connected with or alleged to arise from or out of any asserted deficiencies or defects in Product caused by any alteration or modification thereof by Buyer with or without Seller's consent, or improper handling or storage by Buyer, the breach of any term or condition stated herein, Buyer's failure to label Product or Buyer's improper labeling of Product regardless of whether the labeling was done with or without the advice of Seller. You will find some information about the use of our Weight Load Limits on this page. Please contact us at sales@americanrope.com with any questions about the use of any of our products.

Payment

Payment is due in full on the checkout page of this website. Buyer shall reimburse Seller for any costs incurred in collecting past due sums or any other amounts owed by Buyer for any reason whatsoever, including, but not limited to, court costs and attorneys’ fees.

Governing Law And Arbitration

This document shall be interpreted and governed by the law of the State of Florida in the County of Miami Dade, excluding its conflicts of laws rules. The parties specifically exclude the application of the United Nations Convention on the Sale of Goods.

Taxes

Buyer is responsible for any tax or governmental charge imposed upon the sale or transfer of any product including all import and duty taxes. Any such tax or governmental charge will be added to the total invoice amount. All prices are FOB Seller's facilities. All applicable and additional freight costs will be added to the invoice.